Overall Customer Centre Satisfaction (%) - CYC

Name: Overall Customer Centre Satisfaction (%) - CYC
Creator: City of York Council
License: https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

York Open Data OGL-UK-3.0 ? couldn't verify — publisher blocked our check City of York Council · updated 2026-06-29

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Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after visiting the Customer Centre in West Offices. Feedback is collated and reported monthly and is presented as the percentage of respondents who have rated the service positively. Data can be viewed in conjunction with [__Customer Centre waiting times__](https://data.yorkopendata.org/dataset/kpi-ycc030a).

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Contains public sector information licensed under the Open Government Licence v3.0 and other licences as stated per dataset. Metadata collated by the UK Open Data Index.