FOI-03768

##Request _Dear NHS Business Services Authority,_ _Seeing as there is no way to contact NHS England I assume your dept will be able to handle or direct this request._ _Subject: Freedom of Information Request – Handling of Evidence Submissions (Ref: 2510-2267299 / NHS:686422)_ _Dear NHS England,_ _This is a request under the Freedom of Information Act 2000._ _I refer to correspondence dated 28 October 2025 linked to NHS England reference 2510-2267299 and case reference NHS:686422 . NW London ICB responsible._ _Please provide the following information:_ _Confirmation of whether correspondence submitted to NHS England in relation to an existing case is routinely logged upon receipt_ _The standard process for logging and recording additional evidence submitted to an ongoing case_ _The systems used to record such submissions (e.g. case management systems or databases)_ _Standard timeframes for reviewing additional evidence submitted to an existing case_ _The process followed where submitted evidence is not acted upon_ _Policies or guidance governing the handling of new evidence in long-running or historical cases_ _Whether NHS England has any audit or oversight mechanism to ensure submitted evidence is reviewed_ _The procedure for identifying and addressing situations where relevant evidence has not been incorporated into a case_ _In addition:_ _Please confirm whether correspondence dated 28 October 2025 linked to the above references was received and logged_ _If it was received but not progressed, please confirm the applicable process or category under which it would fall_ _Please provide the information in electronic format._ ##Response I am writing to advise you that following a search of our paper and electronic records, I have established that the information you requested is not held by the NHSBSA. The NHSBSA is a separate organisation from NHS England. The information you have requested relates to NHS England’s internal case handling, systems, and processes, and is not information held by NHSBSA. __Advice and assistance__ Having reviewed your request, I believe that it is possible that NHS England or each Integrated Care Board (ICB) may hold some or all of the information you require. They can be contacted at: __Integrated Care Board (ICB)__ You can find each local ICB at: https://www.nhs.uk/nhs-services/find-your-local-integrated-care-board/ __NHS England__ NHS England PO Box 16738 Redditch B97 9PT Telephone 0300 311 22 33 Email: [email protected] Web http://www.england.nhs.uk/contact-us/foi/ Following the announcement on 13 March 2025 regarding the disbanding of NHS England, please be assured that at this time they can be contacted for information as normal.