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FCA: Firm complaints data 2021 H1 (1 January and 30 June 2021)

data.gov.uk (National Data Library) OGL-UK-3.0 ↪ webpage — more clicking needed Financial Conduct Authority (FCA) · updated 2022-04-28
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Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an aggregate (market level) and firm specific, although only publishes firm specific data for firms reporting 500 or more complaints in a six month reporting period, or 1,000 or more complaints in an annual reporting period.

Files & links (5)

ResourceFormatVerifiedSize
Aggregate complaints data: 2021 H1HTML↪ webpage — more clicking needed
Firm specific complaints dataHTMLunchecked
Complaints dataHTML↪ webpage — more clicking needed
Download firm specific complaints data 2021 H1XLSXunchecked
Download the aggregate complaints data 2021 H1XLSXunchecked

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Contains public sector information licensed under the Open Government Licence v3.0 and other licences as stated per dataset. Metadata collated by the UK Open Data Index.