Customer Satisfaction - All

Name: Customer Satisfaction - All
Creator: Colchester Borough Council
License: https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

data.gov.uk (National Data Library) OGL-UK-3.0 ↪ webpage — more clicking needed Colchester Borough Council · updated 2020-08-08

Open at publisher ↗

Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the views of as many customers as possible. Question 5 – “Do you feel you were treated fairly today?” was introduced in December 2017.

Files & links (5)

Resource	Format	Verified
customer-satisfaction-all	HTML	↪ webpage — more clicking needed
2020	CSV	unchecked
2020	XML	unchecked
customer-satisfaction-survey-results?format=JSON	JSON	unchecked
customer-satisfaction-survey-results?format=XML	XML	unchecked

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Contains public sector information licensed under the Open Government Licence v3.0 and other licences as stated per dataset. Metadata collated by the UK Open Data Index.