FCA firm complaints data 2019 H2 (1 July to 31 December 2019)

Name: FCA firm complaints data 2019 H2 (1 July to 31 December 2019)
Creator: Financial Conduct Authority (FCA)
License: https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

data.gov.uk (National Data Library) OGL-UK-3.0 ✓ data file verified Financial Conduct Authority (FCA) · updated 2020-04-16

Open at publisher ↗

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an aggregate (market level) and firm specific, although only publishes firm specific data for firms reporting 500 or more complaints in a six month reporting period, or 1,000 or more complaints in an annual reporting period.

Files & links (5)

Resource	Format	Verified	Size
Download firm specific complaints data 2019 H2	XLSX	✓ data file verified	234 KB
Download the aggregate complaints data 2019 H2	XLSX	unchecked
Aggregate complaints data: 2019 H2 analysis	HTML	unchecked
Firm specific complaints data	HTML	unchecked
Complaints data	HTML	↪ webpage — more clicking needed

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Contains public sector information licensed under the Open Government Licence v3.0 and other licences as stated per dataset. Metadata collated by the UK Open Data Index.