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Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database
data.gov.uk (National Data Library)
unpublished no files listed by the publisher
Department for Business, Energy and Industrial Strategy
· updated 2016-02-10
Open at publisher ↗
To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and supports improved customer service where a return customer calls.
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Contains public sector information licensed under the Open Government Licence v3.0 and other licences as stated per dataset. Metadata collated by the UK Open Data Index.