Call Quality System

Name: Call Quality System
Creator: The Pensions Regulator

data.gov.uk (National Data Library) no licence stated no files listed by the publisher The Pensions Regulator · updated 2013-12-12

Open at publisher ↗

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone number) and will include a recording of the call. The information is used by the regulator to monitor the quality of call handling. Contains personal data:- Individual names, organisation names, contact details, role types.

Files & links (0)

No downloadable resources listed by the publisher.

More from The Pensions Regulator

Contains public sector information licensed under the Open Government Licence v3.0 and other licences as stated per dataset. Metadata collated by the UK Open Data Index.